NHS West Lancashire Clinical Commissioning Group’s (CCG) is addressing the growing issue of medicines waste, which is fast becoming a major concern for the NHS nationally, as it spends an estimated £300M annually on medicines that are not needed, with that figure equating to £600,000 a year in West Lancashire.
To address this issue, from Tuesday 1 November 2016, patients will be required to order their own repeat prescriptions, as opposed to having them ordered for them by their local pharmacist. There are a number of ways with which you can order your repeat prescription:
- Handing in the white tear off part of your prescription, which is normally received when you receive your medication from the pharmacy
- A request slip which is located in your practice reception
- A fax (although this will vary for each practice)
- You can now also use the FREE Patient Access website and smartphone app: https://patient.emisaccess.co.uk/ or search ‘Patient Access’ in the app store. Patient Access is available to anyone registered with a GP, is easy to use and in addition to managing and ordering repeat prescriptions, it will enable users to make GP appointments and view their medical records online or on their smartphone.
A suite of materials are available to support this change in repeat prescription ordering is available below:
- What to expect from your medicines: A guide for patients
- Patients Letter
- Patient Checklist Poster
- Main Campaign Poster
- Patient Access Poster
- Frequently Asked Questions
- Medicines Waste – The Story so Far…
- Don’t Be a Waster – Main campaign poster
- Don’t Be a Waster – Patient Poster
Medicines waste in the news
- West Lancashire residents take control of their medicines use – 21 October 2016
- Being a hoarder is out of order – 3 October 2016
How can I give my feedback on this change of ordering repeat prescriptions?
We highly value feedback from patients, the public, carers, GPs and pharmacists. If you would like to comment on this change to how patients can order repeat prescriptions, please complete our feedback survey, which can be found here: http://po.st/MedsWasteFeedback
If you have any worries about your medicines use, please speak to your GP, who will be happy to advise you.
In addition, if you have any further comments on the issue of medicines waste, please contact us:
Telephone: 01695 588 203
Post: NHS West Lancashire CCG, Hilldale, Wigan Road, Ormskirk, Lancashire, L39 2JW