Bringing local musculoskeletal (MSK) services together
We are working with Southport & Ormskirk Hospital NHS Trust and NHS Southport & Formby CCG to improve musculoskeltal (MSK) services.
- Patient information – regarding GP orthopaedic referrals
- Visioning event storyboard – 1 July 2015
- MSK Infographic – December 2015
- Patient and staff insight – what you have told us about existing services
- Brought together routine musculoskeletal (MSK) physiotherapy service and MCAS (musculoskeletal clinical assessment service) – The combined service is called ‘Joint Health – Integrated MSK Care’
- Offer new weekly patient education classes
- Joint Health staff have received training on Shared Decision Making (SDM). SDM is a process in which patients, when they reach a decision crossroads in their health care, can review all the treatment options available to them and participate actively with their healthcare professional in making that decision. With current, clinical information, relevant to their particular condition, about all the options available to them patients are helped to work through any questions they may have, explore the options available, and take a treatment route which best suits their needs and preferences.
- Significantly reduced waiting times
- More telephone review appointments offered
- Developed clinical pathways with local GPs
- Developing content for a MSK website which will help people to manage their condition
- If you need to see an orthopeadic consultant, Joint Health will offer you a choice of which hospital to attend
Some of the things we are planning to change?
- Allow patients to refer themselves without seeing their GP
- Make referrals to the service quicker, slicker and easier
- Actively promote self-care
- Offer telephone assessment
- Focus on what really matters to you
- Signpost you to a wide range of useful support and information
- Reduce waiting times for your assessment, treatment, tests and results if required
- Make sure that you see the right person in the right place first time
- Introduce a website/app to provide information and support to help you use our services and/or manage your own condition
- Utilise text messaging
- Screen out the people that do not want or need surgery
- Make sure the people that want and need surgery are fit for surgery before referring for surgery
- Offer virtual clinics e.g. live chat
Keeping you involved
The CCG and the trust would like to hear from you in relation to your experiences of MSK services and would welcome any suggestions for improvement. You can help us by:
- Signing up to our MyView group which allows you to receive regular news, event invites on the local NHS in general (please specify MSK as an area of interest when signing up)
- Completing a patient story form
- Contact us directly via email@example.com or get in touch using another method.
Your ideas will help us make further improvements to the services we buy.
The impact of NHS financial pressures on patient care
The King’s Fund is looking at the impact of financial pressures in four service areas, to explore whether financial pressures are being felt differently in different parts of the health system. These are: genito-urinary medicine (GUM) clinics, district nursing, elective hip replacement and neonatal services.
This project aims to explore whether the unprecedented slowdown in NHS funding growth since 2010 has affected patients’ access to high-quality care, and whether financial pressures are felt differently in different parts of the health system.
If you work in one of these service areas or have used the service as a patient, they would like to hear your views on whether financial pressures have had an impact on the quality of patient care.
Please get in touch with Ruth Robertson, Fellow in Health Policy: firstname.lastname@example.org. All discussions are confidential and they will not identify research participants in their publication.