Your Rights

Your Rights


The right to be informed


You have the right to be informed about the collection and use of your personal data. This privacy notice is one of West Lancashire CCG’s key methods for providing you with this information. In addition to this notice, we will provide you with more specific information at the time we collect personal data from you, such as when you apply for Continuing Healthcare or make a complaint to us.


The right of access


You have the right to ask us for confirmation of whether we process data about you and if we do, to have access to that data so you are aware and can verify the lawfulness of the processing.

You can make your own application to see the information we hold about you, or you can authorise someone else to make an application on your behalf.  A child’s parent or guardian, a patient representative, or a person appointed by the Court may also apply. If you wish to ask us for confirmation of whether we process data about you or access your personal data, then please contact:

Subject Access Lead

Information Governance Lead

West Lancashire CCG


Wigan Road


L39 2JW



The right to rectification


You are entitled to have personal data that we hold about you rectified if it is inaccurate or incomplete. If we have passed the data concerned on to others, we will contact each recipient and inform them of the rectification – unless this proves impossible or involves disproportionate effort. If this is the case, we will explain to you why.


The right to erasure


You have the right to have personal data we hold about you erased and to prevent processing in specific circumstances:

  • Where the personal data is no longer necessary in relation to the purpose for which it was originally collected/processed.
  • If you withdraw your consent for us to process your data (if this was the basis on which it was collected).
  • The personal data was unlawfully processed (i.e. a breach of UK data protection laws).
  • The personal data has to be erased in order to comply with a legal obligation.

However, if we have collected and are processing data about you to comply with a legal obligation for the performance of a public interest task or exercise of official authority, i.e. because we have a legal duty to do so in our functioning as a CCG, then the right to erasure does not apply.


The right to restrict processing


You have the right to ‘block’ or suppress processing of your personal data which means that if you exercise this right, we can still store your data but not to further process it and will retain just enough information about you to ensure that the restriction is respected in future.

You can ask us to restrict the processing of your personal data in the following circumstances:

·        If you contest the accuracy of the data, we hold about you we will restrict the processing until the accuracy of the data has been verified;

·        If we are processing your data as it is necessary for the performance of a public interest task and you have objected to the processing, we will restrict processing while we consider whether our legitimate grounds for processing are overriding.;

·        If the processing of your personal data is found to be unlawful but you oppose erasure and request restriction instead; or

·        If we no longer need the data we hold about you, but you require the data to establish, exercise or defend a legal claim.

If we have disclosed the personal data in question to others, we will contact each recipient and inform them of the restriction on the processing of the personal data – unless this proves impossible or involves disproportionate effort. If asked to, we will must also inform you about these recipients.

We will inform you if we decide to lift a restriction on processing.


The right to data portability


The right to data portability allows you to obtain and reuse your personal data for your own purposes across different services. It allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability although it only applies where we are processing your personal data based on your consent for us to do so or for the performance of a contract and where the processing is carried out by automated means. This means that currently, the CCG dos not hold any data which would be subject to the right to data portability.


The right to object


Where the CCG processes personal data about you on the basis of being required to do so for the performance of a task in the public interest/exercise of official authority, you have a right to object to the processing.

You must have an objection on grounds relating to your particular situation.

If you raise an objection, we will no longer process the personal data we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing is for the establishment, exercise or defence of legal claims.


Rights in relation to automated decision making and profiling

 You have the right not to be subject to decisions based on automated processing which have a significant effect on you. Risk Stratification assessment tools score people according to certain criteria; however, we don’t use them as the sole way of making decisions about patients as there is an element of human decision making.

There is profiling involved within risk stratification to gain knowledge of the risk profile of our population to help the CCG to commission appropriate services to improve health and wellbeing.  Where we do that we will be open about the logic that we use, will use reliable processes and make sure the processing is secure.


The right to withdraw consent


If the CCG processes data about you on the basis that you have given your consent for us to do so, you have the right to withdraw that consent at any time. Where possible, we will make sure that you are able to withdraw your consent using the same method as when you gave it.

If you withdraw your consent, we will stop the processing as soon as possible, if at any time once you join My View you decide that you no longer want to remain on it simply email with ‘UNSUBSCRIBE’ in the heading and we will remove you immediately. Please note, by unsubscribing you will no longer hear from the CCG. However, you can re-subscribe at any time by simply visiting our My View page and completing your details once again.


Last updated on 29 September 2021 at 06:45 by Danielle McMillan