Coronavirus (COVID-19) Resources

West Lancs Together is West Lancashire Partnership’s response to the Coronavirus pandemic. A free helpline has been launched by West Lancashire Borough Council to support anyone feeling vulnerable or isolated at this time.

They can be contacted on 0800 616 667 (daily from 7am – 7pm) or by visiting

Further information is available on the enclosed leaflet.

Helping West Lancs: During the Coronavirus pandemic, local health services will be shaped differently to protect local patients and staff. 

Details of these services are available in the poster and social media image below.

Helping West Lancs – Poster – Friday 1 May 2020

Helping West Lancs – Social Media image – Friday 1 May 2020

Stay Home Save Lives

Stay Home Save Lives – Poster – Thursday 26 March 2020

To support local people and organisations wanting to signpost people to help and advice, Healthier Lancashire and South Cumbria have listed some of the mental health support resources available across Lancashire and South Cumbria, which can be found here.

Advice for parents during coronavirus – Poster: Whilst coronavirus is infectious to children, it is rarely serious. If your child is unwell it is likely to be from a non-coronavirus related illness. The enclosed poster advises what services to use and when if your child falls ill.

COVID-19 – Share your Experiences

During the COVID-19 pandemic it is still important that you are able to share your experiences if you have used a West Lancashire health service.

Full information on how to share your experiences of healthcare in West Lancashire is available on the ‘compliments and complaints section of our website‘.

We have also provided useful resources below which explain how you can share your experience, and how this will then be followed up and addressed for you.

Share your Experiences – Poster

Share your Experiences – Leaflet

COVID 19 – Resources for families

  • Our colleagues in the Children and Young People’s (CYP) Network have gathered together some useful resources for supporting families regarding coronavirus (COVID-19).

Please see below a list of these resources:

We will continue to update our library as new resources become available.

Safeguarding 7-Minute Briefing for volunteers

COVID-19 makes safeguarding more difficult due to reduced contact between professionals and vulnerable people with less support networks in place,  As a volunteer it is important that you understand how to spot the signs of abuse and neglect relating to children and adults and how to report any concerns you have. The enclosed 7-minute briefing highlights to volunteers why safeguarding is important, what to do and who to contact if you do have concerns.