West Lancashire GP asks for patience as lockdown eases

Dr Bapi Biswas

Dr Bapi Biswas, a GP at Beacon Primary Care in West Lancashire, has asked for patience as lockdown eases across the country.

GP Practices are seeing huge demand for services and are working as quickly as possible to ensure everyone is seen by the correct service in a timely manner.

While GP Practices are open and providing services, as they have been throughout the pandemic, some changes introduced at the start of the pandemic remain in place. This includes the COVID telephone triage system, and these measures are in place to keep patients and practice staff safe.

As a result of demand, practices are seeing a large number of phone calls and Dr Biswas asks for patience and understanding at this time, while also asking for people to treat practice staff with understanding and respect.

Watch the full video below.