Residents urged to be prepared ahead of Early May Bank Holiday

RESIDENTS across West Lancashire are being urged to prepare for the upcoming Bank Holiday by familiarising themselves with health services available across the region.

With the Early May Bank Holiday fast approaching on Monday 3 May, a number of services may be closed or working on reduced hours.

Dr Peter Gregory, local GP and chair at NHS West Lancashire Clinical Commissioning Group (CCG), said: “Local health services have remained available throughout the pandemic and it is important to know where to turn if you need help and support over the Early May Bank Holiday.

“If you need urgent care, please call 111 in the first instance. Their team of professionals can help point you in the right direction and this helps us manage services. If you need to visit hospital, you will be given a timed appointment. In an emergency medical situation, you should always dial 999.

“We would also like to reiterate the importance of residents being prepared with repeat prescriptions in advance of the POD closure on Bank Holiday Monday. You can manage your repeat prescription online using Patient Access/MyGp, with details of this service included below, or by calling 01695 588522. You should also ensure you have a well-stocked medicine cupboard at home that can be used to treat common ailments and conditions.”

Details of available services were correct at the time of writing but may be subject to change. Check West Lancashire CCG’s website and social media channels (Twitter: @WestLancsCCG) for any updated information.


Details of services available over Early May Bank Holiday


You can find a wealth of trusted advice about hundreds of health conditions and details of GPs, pharmacies in your local area by visiting This useful website also includes a handy symptom checker.

You can also get the NHS App on the App Store or Google Play. The NHS App is the simple and secure way to access a range of NHS services on your smartphone and tablet.



Some pharmacies will be open on Bank Holiday Monday (3 May). Please note this information is subject to change; check with your pharmacy before you visit.

Pharmacy Opening time
Morrisons Pharmacy (Aughton Street, Ormskirk, L39 3RB) 9am-6pm
Asda Pharmacy (Ingram Road, Skelmersdale, WN8 6LA) 9am-6pm

To find your local pharmacy, visit:



In West Lancashire you can manage your repeat prescription by contacting the POD. Please note the POD do not order prescriptions on behalf of Parbold Surgery, Hall Green Surgery and Beacon Primary Care, please contact these surgeries direct to order your repeat prescription.

The POD will be closed on Bank Holiday Monday and patients should order any prescriptions they need in advance.

If you prefer you can also manage your repeat prescription by using the FREE Patient Access website and/or smartphone app. Search ‘patient access’ on your smartphone app store, or visit and contact your GP surgery for registration details. If using Patient Access for the very first time, you will first have to contact your GP practice so that you can register to use the app.


NHS 111 First

People who need urgent NHS care across West Lancashire are being asked to contact NHS 111 before going to a hospital accident and emergency department or walk-in centre.

NHS 111 will direct people to the most appropriate health service which may include a walk-in centre, GP practice, pharmacy or hospital.

If patients are assessed as needing to attend a hospital, they will get a timed appointment at a hospital emergency department.

Should residents need to visit a walk-in centre, a pre-booked appointment is required at both the centres in West Lancashire at Ormskirk Hospital (L39 2AZ) and The Concourse, Skelmersdale (WN8 6LJ).

Both centres will be operating normal hours on Bank Holiday Monday (8am-8pm) and appointments can be made via your GP, NHS 111 or calling directly on 01695 402180.

In a medical emergency, people should always call 999.


Your Local GP

Your GP should be your first point of contact for non-emergency illnesses you can’t treat yourself. A GP will be available from 8.00am to 6.30pm weekdays (local GP practice times may vary). If you don’t have a GP, you can register with your local surgery.

Practices across West Lancashire will be closed on Bank Holiday Monday but extended access has now resumed, meaning residents can access a GP seven days a week, including Bank Holidays. A full list of regular extended access times is available via the CCG’s website.

Access on Monday 3 May is from the following three GP practices:

Site Opening time
Sandy Lane Health Centre 9am-Midday
Ormskirk Medical Practice 9am-Midday
Burscough Health Centre 9am-Midday


To book an appointment, call your GP practice and make an appointment as you would do normally. Please note this is a pre-booked service. If you or a loved one falls ill in the evening, when your GP is closed, call freephone NHS 111.


Mental Health support

If you are feeling anxious, depressed or simply need some to talk to, help is there. You can contact Mindsmatter, Monday to Friday, 9am – 5pm on 01695 684 177 or online via the Mindsmatter webpage.

Mindsmatter will not be open over Easter Bank Holiday but you can contact the Samaritans 24 hours a day, 365 days a year on freephone 116 123.

Alternatively, Lancashire and South Cumbria NHS Foundation Trust’s [LSCFT] wellbeing and mental health line is a freephone, out of hours service for people requiring support in relation to their own mental health or someone they know. The service is available on 0800 915 4640 (Monday-Friday 7-11pm, Saturday-Sunday 12pm-12am).

LSCFT’s crisis line is also available 24 hours a day, every day of the year if you need urgent help on 0800 953 0110. People who prefer text communications can text HELLO to 07860 022846.



For emergency treatment when your dentist is closed, call 0300 1234 010.



If you need a COVID-19 test over the Bank Holiday weekend, please visit West Lancashire Borough Council’s website for details on where you can get a test.

Tests should be booked via the NHS website or by calling 119.

If you need medical advice about your symptoms visit the dedicated page on the NHS website.