The Prescribing Ordering Direct (POD) Service continues to be open but patients should only call if their repeat prescription is due within the next seven days. Beacon Primary Care, Hall Green Surgery and Parbold Surgery patients should order as normal from their GP practices as the POD cannot process requests for these practices.
We are currently dealing with an exceptionally high level of demand for prescriptions and need to prioritise issuing of prescriptions to those that need them most.
Patients do not need to stockpile medicines and there is currently no issue with medicine supply
The POD will only be able to issue you with your regular repeat prescription and as long as it is required within the next seven days. If you have enough medication for this week, please keep the lines free so that more vulnerable patients in more urgent need can get in touch. You should only contact the POD if you require a repeat prescription within the next seven days.
Patients currently on NSAIDs (non-steroidal anti-inflammatory medications) for other medical reasons (e.g. arthritis) should not stop them. Patients, who have confirmed Covid-19, or believe they have Covid-19, should use paracetamol in preference to ibuprofen, or other NSAIDs drugs. Please be aware that we cannot accept requests for paracetamol, unless you currently receive regular repeat prescriptions for paracetamol.
Please be aware that we cannot accept requests for paracetamol, unless you currently receive regular repeat prescriptions for paracetamol.
Unless you have a confirmed diagnosis of a chronic respiratory condition, we cannot accept a request for an inhaler at this time.
Please do not contact your GP practice or the local POD for a rescue pack. You should continue to manage your condition in the usual way and if you feel you have symptoms of COVID-19, go to https://111.nhs.uk/covid-19 before doing anything else.
The POD is unable to make GP apppointments for patients. If you need to make an appointment to see your GP please contact your GP practice as normal.
Please contact your pharmacy if you are unable to collect your medicine in person. If your pharmacy is unable to deliver your medicines, and you, or your family/friends are unable to collect your medicines for you, please call West Lancs Together on 0800 616 667 (Monday – Friday 9am – 5pm; or Saturday, Sunday and Bank Holidays from 10am – 2pm) who may be able to organise delivery by a volunteer.