Prescription Ordering Direct (POD) service times

Prescription Ordering Direct (POD) service times

All patients are being made aware that the POD is available Monday to Friday, from 8.30am – 11.30am and from 2.30pm – 4.30pm by calling 01695 588 522.

Other ways with which patients can order their repeat prescriptions are by:

  • Ticking the right-hand side of their prescription slip
  • By using the FREE Patient Access website and/or smartphone app, simply search ‘patient access’, on your smartphone or visit

One year on from the launch of the POD, the CCG is keen to listen to feedback on the service from those people who have used it. From patients, to pharmacies and GP practices. This feedback will help the CCG to understand how the service is working and any areas that need to be addressed or improved.

The survey is available online:, physical copies are also available from GP practices, pharmacies, or by calling 01695 588 203.