More care from local hospice this winter

More care from local hospice this winter

The care delivered by local charity, Queenscourt Hospice, has been boosted this winter through an investment from NHS West Lancashire Clinical Commissioning Group (CCG).

Helping hundreds of people living in West Lancashire, the hospice cares for patients with serious illnesses both within the hospice and also through its Queenscourt at Home service.  Thanks to an investment to cover the winter months, the hospice’s ‘at home’ service can now offer an additional 60 hours of healthcare support per week.  This not only helps patients and carers, but is also a valued support for district nurses and GPs.

Karen Groves from Queenscourt Hospice, who is also a consultant in palliative medicine at Southport and Ormskirk NHS Hospital Trust, said:

“The impact of this investment will benefit so many families this winter. Evidence tells us people would rather stay at home and in familiar surroundings rather than in hospital if they do not require ‘in hospital’ treatment.  The Queenscourt at Home service provides an exceptional level of care and support to patients and carers, allowing them to remain comfortable at home with the help they need.”

“Serious illnesses not only impact the patient’s health and wellbeing, but it has a major impact on all family members, especially those in the role of a carer.  The presence of this team from Queenscourt Hospice means carers can take a break knowing their loved one has someone by their side.   Looking after an individual with a serious illness is both a constant and complex job, often requiring around the clock commitment.  The relief this investment is providing is invaluable.”

Dr Simon Frampton, local GP and board member of NHS West Lancashire CCG, said:

“This additional finance will make a major difference to the lives of many local residents, whether they are patients themselves, carers, family members or district nurses.  The service delivered at Queenscourt Hospice is second to none, and that is largely down to the commitment from the hardworking team.  This investment will bring flexibility, which means the trained staff can work around the needs of each individual patient and their carer, delivering a very patient centred personal level of care.  Furthermore it allows the hospice to deal with the unpredictable nature of the care provided.  As healthcare commissioners for West Lancashire, we’re delighted to be able to enhance the level of care over the winter months.”

Sue Williams, co-ordinator of the Queenscourt at Home service, said:

“Bringing in more staff with this investment means we can cater for the needs as they change hour by hour and day to day.  Everyone who works at Queenscourt Hospice is proud of its achievements and is passionate about doing the best we can for local patients, carers and district nurses.  However, we can only do so much with the time and resources we have.  This extra helping hand over the colder months is not only needed, but will be thoroughly appreciated by so many.”

The three elements of this Queenscourt at Home service include a personal care  service, which involves putting in care shifts at patients’ home when they are needed; crisis intervention, which is at the request of a GP; and home transfer, which involves a nurse helping a patient and their family during the move of a patient from hospital to home.

The Queenscourt at Home service was established in 2009, to help support those cared for by district nurses and GPs.   The service was initially funded for West Lancs residents by West Lancashire Community Hospice Association.

For more information on Queenscourt Hospice and how you can donate to this local charity, please visit: or phone 01704 544645.