How we involve you

West Lancashire CCG values the views of the public, partners, service users and carers. To improve services we need your views on what’s worked well and what could be improved.

There are a number of ways you can tell us your views by:

  • Attending one of our Governing Body meetings.
  • If you wish to make a formal complaint over the services you have received please see the compliments and complaints section.
  • Join the CCG My View group which will look at specific issues such as service redesign, quality issues and patient information. Please see the My View section for further details about how you sign up.
  • Write to us at: West Lancashire CCG, Hilldale, Wigan Road, Ormskirk, L39 2JW

Duty to involve reports

Communications and Engagement Strategy