Freedom of Information

All NHS organisations are covered by the Freedom of Information Act.

The act became law in November 2000. It gives you the right to obtain information held by public authorities, unless there are good reasons to keep it confidential.

It also sets out exemptions from that right and places a number of obligations on the public authorities it affects.

The act does not change the right of patients to protect their confidentiality. We are committed to protecting you and your information.

Freedom of Information and your rights

Anyone can make a request for information, although the request must be made in writing, which includes emails. The request must contain details of the applicant and the information sought.

The Freedom of Information Act gives applicants two related rights:

  • To be told whether the information is held by the public authority;
  • To receive the information (and where possible, in the manner requested, i.e. as a copy or summary, or the applicant may ask to inspect a record).

Public authorities are obliged to provide information recorded both before and after the act was passed.

How to make a Freedom of Information request

To make a formal request for information under the Freedom of Information Act please email us at foi@westlancashireccg.nhs.uk or write to

Freedom of Information, NHS West Lancashire CCG, Hilldale, Wigan Road, Ormskirk, Lancashire, L39 2JW