Building for the Future

Building for the Future is our vision for joined up care.

It’s our commitment to improving the health and wellbeing of people in West Lancashire.

What’s it about and who’s involved?

This vision is something we would like to achieve, and luckily something our partners want to achieve too. This cannot be done alone – we rely and depend on our own clinical and managerial expertise – as well as the passion and knowledge within our partner organisations such as West Lancashire Borough Council, NHS England, North West Ambulance Agency (NWAS) and Southport & Ormskirk Hospital NHS Trust.   Not only are we fortunate enough to have our health and social care colleagues bought into this vision and already part of the approach of joining together health and social care, but we also have an incredible community voluntary and faith sector and GP practice membership on our doorstep, not to mention the patients, carers and staff who are happy to share their views and keep us on track.

Describing a vision or direction is something the NHS can often confuse, thus accidentally alienating the people reading it and wanting to know more. We don’t want to over complicate it.  We have therefore kept this simple for now.  That is not because we are not clear on our direction because we absolutely are, but because we want this to be a two-way conversation with our partners and stakeholders, and very much a team effort.  This vision will always therefore be evolving.

Why do we need to change?

  • Our society is ageing
  • More people are living longer with more complex illnesses and long term conditions
  • The cost of drugs and new medical technology is always rising
  • The impact of a rapidly changing world and pace of life is affecting our mental health
  • We need to make it fair and tackle any differences in access to care that exist based on where you live or your social circumstances
  • Resources are reducing so we need to use what money we have carefully so we have a positive impact on our community and our health

What do we know so far?

We have spent time talking and listening to you. We have captured your views and considered them in everything we do.  The below points are just some of what we are hearing so far…

  • The health system is confusing
  • Waiting times are too long
  • Staff are busy
  • All patients should be involved in their own care
  • There should be more knowledge about services available
  • Accessing urgent care services should be more straight forward
  • Everyone should be treated with dignity and respect

What will we do?

What we do to achieve this vision will vary. We have started by re-procuring our local community health services and urgent care services, which will help achieve the true integration we need.   We need to transform primary care and community services which will allow the local hospital to do what it does best – focus on those patients who need acute and specialist care.

What will it mean for you?

  • Health and social teams will work together so you only tell your story once
  • People with the right knowledge and skills will help you manage your condition
  • More services will be accessible closer to your home
  • You will understand when your condition is worsening and who to contact
  • Care will be wrapped around you for your needs
  • You will visit A&E less because of the additional support
  • You will understand which health service to use when
  • Technology will help you and those who care for you manage your care

How can you find out more?

There is a lot more you can read about our vision:

If you have any views – no matter what they are – we’d love to hear from you. The best way to get in touch is through our email address myview@westlancashireccg.nhs.uk.  That said, we know many people prefer to do things the more traditional way.  You can alternatively, get in touch via our other contact details: http://www.westlancashireccg.nhs.uk/get-in-touch/